Warranty

Eco Spa Lifetime Warranty

Factory Limited Warranty

This warranty begins on the date of delivery and it extends to the original purchaser of any model ECO SPA manufactured in January 2015 or later. If your ECO SPA develops a defect that is covered under the terms of this warranty, it will be repaired by Fusion Pacific Inc. (FPI) or its authorized dealer. The original owner must register their product through our website at www.ecospas.com or mail their warranty card within thirty (30) days from purchase or taking delivery, whichever comes first, to activate this warranty.

Lifetime Structural

The structural integrity of the ECO SPA is warranted to be free of defects for a lifetime. Should the ECO SPA structure develop a defect and not hold water within the warranty period, it will be repaired or replaced (at FPI’s discretion) by FPI. Any related shipping charges are the responsibility of the Spa owner.

Lifetime Eco-Hardcover With Attached Arms

The ECO-HARDCOVER WITH ATTACHED ARMS is warranted for Lifetime to be free from defects in materials and workmanship. Clamps are provided and should be used to better trap heat and keep the cover true to the spa.

3 Years Plumbing

​ECO SPA warranties all plumbing parts to be free from defects in material and workmanship for a period of three (3) years from original date of purchase. This limited warranty specifically covers leaks from wall fittings, jet fittings, internal plumbing, internal glue joints, drains, air controls, diverter valve, and light lens. Jet damage caused by chemical extremes and/or chemical imbalances in the water is not covered by this warranty.

3 Years Components

​ECO SPA components, including top side control, spa control pack, pump, pillows, heater and, if so equipped, ozone unit and LED lighting systems, are warranted to be free of defects or leaks for a period of three (3) years from the OEM date of manufacturing. Defective components within three (3) years will be replaced or repaired (at FPI’s discretion) by FPI. Component damage caused by chemical extremes and/or chemical imbalances in the water is not covered by this warranty.

Disclaimer

FPI assumes no liability or responsibility for incidental, consequential or other damage including, but not limited to, removal of a deck or other custom fixture(s), transportation or shipping charges, telephone charges, rental of a like product during the time warranty service is being performed, travel, loss or damage to personal property and loss of revenue, use, time or inconvenience resulting from the loss of use of any ECO SPA covered by this warranty, as applicable by state laws. This warranty does not cover any spa that has been subject to misuse, neglect, negligence, accident, civil disturbance, acts of nature or that has been operated in a way contrary to the recommended operating instructions or that has not been installed as specified in the ECO SPA Owner’s operating manual; this warranty does not cover any Spa that has been modified or altered, except with parts or options that are authorized by FPI and installed according to recommended installation instructions, This warranty also does not cover any problems caused by improper water chemistry, improper PH balance, improper wiring, use of extension cords or failure to provide an isolated electrical service. Not covered are electrical issues or other problems which are not from defects in manufacturing. This warranty does not cover any ECO SPA that is being used for commercial purposes or has been operated extensively on display or that has been left uncovered or without water for long periods of time.